Replacement Policy

1. Replacement for Defective Items

We offer a free replacement within 5 days of delivery if a defective piece is delivered. This includes manufacturing defects such as open seams, broken zippers, fabric tears, or if an incorrect item is shipped.

To claim a replacement, please share clear photos or a video of the defect along with your order ID via WhatsApp (+91 93213 84257) or email within 5 days of receiving the product.

2. Replacement Process

To initiate a replacement, contact our support team via WhatsApp or email with your order ID and proof of the defect. We will verify the issue and dispatch a replacement product at no extra cost.

Please do not ship the defective item back without prior authorization from our team.

3. Non-Eligible Cases

Replacements are not offered in the following cases:

• Size-related issues — please refer to our Size Guide before ordering.
• Normal wear and tear after use.
• Damage caused by misuse, improper storage, or washing against care instructions.
• Any defect reported more than 5 days after delivery.

4. Refund for Defective Items

If a replacement is not available for the same product, we will issue a full refund to your original payment method within 7 to 30 business days.

5. Jurisdiction

All disputes are subject to Bhiwandi, Maharashtra jurisdiction.